How Outlet Plug works, and what you agree to.

1. Agreement

These Terms of Service (“Terms”) are a binding agreement between you and Denivic LLC, doing business as Outlet Plug (“Outlet Plug,” “we,” “us,” “our”), the operator of outletplug.com and related websites, newsletters, social media accounts, and tools (together, the “Services”). By accessing or using the Services you agree to these Terms. If you do not agree, do not use the Services.

These Terms work together with our Privacy Policy, Community Submission Terms, Affiliate & Advertising Disclosure, and Advertiser Terms. If you submit content, the Community Submission Terms also apply to that submission. If a conflict arises, the Community Submission Terms control for submissions, and these Terms control for everything else.

2. What Outlet Plug is (and is not)

Outlet Plug is an editorial and community deal-documentation site. We publish observations of sneaker prices, discounts, store conditions, and release information, with photos and commentary.

• We are not a store. We do not sell the products shown and cannot ship, hold, reserve, price-match, or guarantee any product.
• We are not affiliated with, endorsed by, or sponsored by Nike, Jordan, adidas, New Balance, Puma, Anta, JD Sports, Foot Locker, Champs Sports, or any other brand or retailer mentioned, except where an affiliate or sponsorship relationship is disclosed. Brand names, logos, and product names belong to their owners and are used only to identify the products and stores discussed (nominative use).
• Content is opinion and reporting, not professional, legal, financial, or investment advice.

3. Accuracy of deal information

Retail prices, discounts, stock, sizes, and store policies change without notice and vary by location. A find reflects what was seen at a specific store on a specific date.

• Prices, discount percentages, MSRP, release dates, colorways, and style codes may be wrong, outdated, or sold out. Some values may be estimated, and estimates are labeled where we know about them.
• Store locations are identified by reviewed store names, and a store’s appearance in a post does not mean the product is still there.
• Verify price, size, and availability with the retailer before relying on anything. You are responsible for your own purchase and travel decisions. We are not responsible for wasted trips, missed deals, or price differences.
• If you spot an error, tell us at the contact address below and we will review it promptly.

4. Eligibility

You must be at least 13 to use the Services. To submit content, join a contributor program, create an account, or enter any binding agreement with us, you must be at least 18 (or the age of majority where you live), or have a parent or guardian who accepts these Terms for you. If you are under 18, get a parent or guardian’s permission first.

5. Accounts and contributor profiles

Parts of the Services may later require an account or offer contributor profiles, points, badges, leaderboards, or early access. If so:

• You must give accurate information, keep your credentials confidential, and tell us promptly about unauthorized use. You are responsible for activity under your account.
• One person, one account. Do not share, sell, or transfer accounts.
• Points, badges, rankings, and similar features are promotional features only. They have no cash value, are not your property, are not transferable, and we may change, reset, suspend, or discontinue them at any time under rules we announce when they launch.
• We may suspend or terminate accounts that violate these Terms, harm the Services or community, or appear fraudulent.
• You may close your account at any time by following the steps on our Data Deletion page.

6. Acceptable use

You agree not to:

1. Scrape, crawl, harvest, or systematically copy the Services, our price database, store directory, photos, or archive, by any automated means (bots, spiders, scripts, headless browsers, or similar), except standard search-engine indexing that follows our robots.txt.
2. Copy, reproduce, republish, or build a product, dataset, or competing service from our content without written permission.
3. Use our content, photos, or data to train, fine-tune, or evaluate machine-learning or AI models without our prior written permission.
4. Probe, scan, or test the vulnerability of the Services, bypass rate limits, authentication, or security features, or interfere with the Services or their infrastructure.
5. Submit false, misleading, doctored, or stolen content, or fake prices, photos, or store information.
6. Upload malware, spam, or unlawful, defamatory, harassing, hateful, sexually explicit, or privacy-violating content.
7. Include private information about other people (faces of identifiable people without permission, license plates, loyalty or payment details, order barcodes, home addresses).
8. Impersonate any person or entity, or misrepresent your affiliation with Outlet Plug or any brand.
9. Use the Services to send unsolicited commercial messages or to collect email addresses or personal data of others.
10. Use the Services in violation of any law, or help anyone else do so.
11. Harass, threaten, or endanger store employees or other people while documenting finds. Follow each store’s photography rules and instructions from staff. You are responsible for your own conduct in stores.

We may investigate violations, remove content, block access, and cooperate with law enforcement.

7. Our content and intellectual property

The Services, including the site design, code, text, graphics, price history, database structure, store directory, compilations, and our own photos, are owned by Denivic LLC or its licensors and protected by copyright, trademark, database, and other laws. We grant you a limited, revocable, non-exclusive, non-transferable license to view the Services and share links to our pages for personal, non-commercial use. All other rights are reserved. You may quote short excerpts with attribution and a link back to the source page. Outlet Plug and related names, logos, and slogans are our trademarks, and you may not use them without permission.

8. Your submissions and feedback

Your submissions are governed by the Community Submission Terms. You keep ownership of your photos and information. You grant us the license described there. In addition, if you send us ideas, suggestions, corrections, or feedback about the Services, you give us a perpetual, worldwide, royalty-free right to use them without obligation to you.

You represent that you own or have rights to anything you submit, that it does not infringe anyone’s rights or break any law, and that it is accurate to the best of your knowledge.

9. Messages sent through social media (Instagram, X, and similar)

You may send us tips, photos, or find details through direct messages or comments on social platforms.

• Those platforms are separate services with their own terms and privacy policies. We do not control them.
• If you send us a message with find information, you agree that we may read, store, review, and process it, including with automated tools, to evaluate it as a possible submission, verify it, and respond to you. Where it contains photos and details for a find, we treat it as a submission under the Community Submission Terms. A message never publishes automatically.
• If you comment a keyword such as “where” on one of our Instagram posts, we may send you one automated private reply with the store details for that post.
• We receive only the information the platform provides to us, which may include your handle, display name, and message content. We use it only as described in our Privacy Policy.
• Do not send sensitive information (passwords, payment details, government IDs, health information) through direct messages.
• You can ask us to delete information we received through a social platform using our Data Deletion page.

10. Newsletter and communications

Joining our newsletter is optional and separate from submitting a find. You can unsubscribe from any marketing email at any time using the link in the email. We may still send service messages, such as confirmations and replies to your requests. By providing a phone number, if we ever collect one, you would be agreeing to terms we provide at that time. We do not send marketing text messages today.

11. Affiliate links, advertising, and sponsorships

Some links on the Services are affiliate links, and we may earn a commission if you click and buy, at no extra cost to you. We may also sell advertising and sponsorships directly. Our editorial coverage is our own, and sponsorship is labeled. See the Affiliate & Advertising Disclosure for details. Retailers set their own prices, policies, and returns, and any transaction is solely between you and the retailer.

12. Third-party links and services

The Services link to retailers, brands, social networks, and other third-party sites and use third-party tools. We do not control and are not responsible for their content, availability, security, or practices. Using them is at your own risk and under their terms.

13. Copyright complaints (DMCA)

We respect intellectual property rights. If you believe content on the Services infringes your copyright, send a notice to our designated agent at ads@outletplug.com that includes: (a) your physical or electronic signature; (b) identification of the copyrighted work; (c) the URL of the allegedly infringing material; (d) your contact information; (e) a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; and (f) a statement, under penalty of perjury, that the notice is accurate and you are authorized to act for the owner. We may remove material, notify the person who posted it, and terminate repeat infringers. A counter-notice may be sent to the same address with the information required by 17 U.S.C. § 512(g).

14. Takedown requests from stores, brands, and individuals

If you are a store, brand, or individual and you believe a page contains an error, a privacy problem, or content that should be removed, contact us. We review requests in good faith and may correct, update, or remove content at our discretion.

15. Disclaimers

THE SERVICES AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, DENIVIC LLC AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AFFILIATES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT CONTENT (INCLUDING PRICES, DISCOUNTS, SIZES, STOCK, OR RELEASE INFORMATION) WILL BE ACCURATE, COMPLETE, OR CURRENT. WE DO NOT GUARANTEE ANY DEAL, PRICE, OR PRODUCT AVAILABILITY. Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.

16. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, DENIVIC LLC AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OPPORTUNITY, OR FOR TRAVEL OR PURCHASE COSTS, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM (IF ANY) OR (B) ONE HUNDRED U.S. DOLLARS ($100). These limits apply regardless of the legal theory and do not limit liability that cannot be limited by law.

17. Indemnification

You agree to defend, indemnify, and hold harmless Denivic LLC and its members, managers, officers, employees, contractors, and affiliates from claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your submissions, your use of the Services, your violation of these Terms or the law, or your violation of any third party’s rights.

18. Termination

We may suspend, restrict, or end your access, remove content, or discontinue any part of the Services at any time, with or without notice, including for violations of these Terms. You may stop using the Services at any time. Sections that by their nature should survive (including content licenses already granted for approved submissions, ownership, acceptable use, disclaimers, limitation of liability, indemnification, and dispute resolution) survive termination.

19. Dispute resolution, arbitration, and class action waiver

Please read this carefully. It affects your legal rights.

• Informal resolution first. Before filing any claim, contact us at the address below with a written description of the problem and your requested resolution, and give us 30 days to try to resolve it.
• Binding individual arbitration. If we cannot resolve it, any dispute arising out of or relating to these Terms or the Services will be resolved by final and binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court, except that either party may bring an individual claim in small claims court if it qualifies. The Federal Arbitration Act governs this section. Arbitration will take place by video or written submission where possible, or otherwise in Orange County, Florida. The arbitrator may award the same individual relief a court could.
• No class actions. You and Denivic LLC agree to bring claims only in an individual capacity and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims or preside over a class proceeding.
• Exceptions. Either party may seek injunctive relief in court to stop infringement or misuse of intellectual property or violation of the acceptable use rules (including scraping).
• 30-day opt-out. You may opt out of arbitration and the class waiver by emailing ads@outletplug.com within 30 days of first accepting these Terms, with the subject “Arbitration Opt-Out” and your name and the email or account you used. If you opt out, disputes will be resolved in the courts described below.
• If this section is held unenforceable, the dispute will be resolved exclusively in the state or federal courts located in Orange County, Florida, and each party consents to that jurisdiction and venue.

20. Governing law

These Terms and any dispute are governed by the laws of the State of Florida and applicable U.S. federal law, without regard to conflict-of-law rules. If you are a consumer, you also keep any mandatory consumer-protection rights of the place where you live that cannot be waived by contract.

21. Changes to the Services and to these Terms

We may change, suspend, or discontinue any part of the Services at any time. We may update these Terms from time to time. The “Last updated” date and version show the current version. For material changes we will give notice, such as a notice on the site or an email to subscribers or account holders where we have your email, and the changes apply from the effective date stated. Continuing to use the Services after the effective date means you accept the updated Terms. For submissions, changes apply to future submissions, as stated in the Community Submission Terms.

22. General

• Entire agreement. These Terms, with the documents referenced above, are the complete agreement between you and us about the Services.
• Severability. If any part is unenforceable, the rest stays in effect.
• No waiver. Our failure to enforce a right is not a waiver.
• Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
• Electronic communications. You consent to receive notices from us electronically.
• Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
• Headings are for convenience only.
• Export and sanctions. You will not use the Services in violation of U.S. export or sanctions laws.

23. Contact

Denivic LLC, doing business as Outlet Plug
11310 S Orange Blossom Trail, Suite# 351, Orlando, FL 32837
General, legal, and DMCA notices: ads@outletplug.com
Privacy and data deletion: privacy@outletplug.com

This page describes the site’s operating rules and is not a substitute for advice from a qualified attorney.